Returns & Exchanges

At Daniel Wellington, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Please ensure all tags, protective films, and original packaging are intact to qualify for a full refund.

1

Initiate Your Request

Visit our online return portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items back in their original Daniel Wellington gift box and secure them in a sturdy shipping container to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, ensuring any old labels are removed.

4

Drop Off and Track

Take your package to the nearest authorized carrier location and keep your tracking receipt; your refund will be processed within 5-10 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing